How to Order Custom Products
You’ll find thousands of product options in our catalog, from drinkware and awards to home décor and gifts. While you can browse the catalog right here on our site, please note: all orders are placed directly through Keppel & Kismet.
Here’s how it works:
1. Browse the Catalog – Explore the catalog to see styles, colors, and options.
2. Choose Your Product(s) – Make note of the item part number(s), and quantity.
3. Submit Your Order to Us – Share your selections with Keppel & Kismet, along with any customization details (logo, text, or design).
4. Approve Your Proof – We’ll send a digital mock-up for your approval before production.
5. Personalization & Production – Many products are personalized right here in our Baltimore workshop, ensuring quality craftsmanship and attention to detail.
6. Pickup, Delivery, or Shipping – Once complete, we’ll arrange the best way to get your custom products to you.
Important to Know:
- Orders are placed directly with Keppel & Kismet.
- Pricing, customization, and fulfillment are handled by our team. Much of the personalization is done in-house.
- Minimums, lead times, and rush options vary by product—we’ll confirm all details before production begins
Ready to get started? Fill out the form below to begin your custom order.