FAQ's
Q: How long does it take to receive a custom corporate gift order?
A: Typically, custom orders take 2-3 weeks from approval to delivery. For large or complex orders, we'll provide a specific timeline during the proposal stage.
Q: Do you ship internationally?
A: Yes, we ship worldwide. International shipping costs and timelines will be included in your proposal.
Q: Can you incorporate our company logo into the gifts?
A: Absolutely! We specialize in tastefully integrating company branding into our handcrafted gifts.
Q: What makes your gifts eco-friendly?
A: We use sustainable materials, eco-friendly packaging, and minimize waste in our production process. Each gift comes with information about its environmental impact.
Q: What is laser cutting?
A: Laser cutting is a precise and efficient process that uses a laser beam to cut or engrave materials. It is commonly used in various industries, including manufacturing, signage, arts and crafts, and more.
Keppel and kismet uses a Co2 laser. This technology allows us to create clean and precise outcomes.
Q: What materials can be laser cut?
A: Laser cutting can be used on a wide range of materials, including but not limited to wood (our favorite), acrylic, leather, natural fiber fabric, paper, cardboard, rubber, certain metals, and more.
Q: How do I submit my design files for laser cutting?
A: You can submit your design files in vector format (such as AI, EPS, or PDF) to ensure the best results. If you need assistance with creating or converting your design files, our graphic design team can help you. Please upload your design file or any design inspiration here.
Q: Do you offer other services besides laser cutting?
A: Yes, we offer additional services such as
- White-label manufacturing
- laser engraving
- interior wood or acrylic signage
- vinyl decals and stencils
- prototyping
- design consultations
- Product diversification support